Return Window

You may request a return within 7 days of receiving your order. Returns must be authorized in advance with a Return Authorization (RA) number.

Return Eligibility

To be eligible for a return:

  • Items must be in new, unused condition

  • All original packaging, tags, and accessories must be included

  • Items must be returned within 30 days of RA issuance

  • Returns received after this deadline will be rejected

Non-Returnable Items

The following items are not eligible for return:

  • Installed or used merchandise

  • Brake master cylinders, calipers, seals, hydraulic components, and fluids

  • Electrical items or any item containing electronic components

  • Special-order items brought in specifically for your order

  • Tools, chemicals, or opened packages

Return Shipping & Fees

  • Customer is responsible for return shipping costs

  • A 20% restocking fee applies to customer remorse returns (e.g., unwanted or incorrectly ordered parts)

  • If OPP Racing is at fault, we will provide a prepaid return label or reimburse shipping costs

  • Refused, undelivered, or abandoned packages are subject to a $10 service fee
    We recommend using a shipping method that includes tracking and insurance for all returns. OPP Racing is not responsible for returns lost in transit.

Refunds

  • Refunds are issued to the original payment method

  • Wire transfer refunds are issued as store credit

  • Refunds are processed after inspection and may take up to 10 business days, depending on your payment provider

Exchanges

To make an exchange:

  1. Request a return for your original item

  2. Place a new order for the replacement item

Note: Exchange items do not qualify for free shipping

Damaged Shipments

If your order arrives damaged:

  • Contact us immediately

  • Retain all original packaging

  • Take photos of the damage if possible

  • We will assist you in filing a carrier claim (UPS, FedEx, etc.)

International Returns

  • International returns must be clearly marked as "Merchandise Return"

  • Do not use a shipping method that charges brokerage fees to OPP Racing

  • Any COD shipments or duties billed to us will be refused

Warranty Support

  • Warranty policies are determined by the manufacturer

  • OPP Racing does not offer in-house warranties

  • We can assist with warranty claims, but processing may take 4–8 weeks

  • Warranties do not cover normal wear or customer damage

How to Start a Return

  1. Contact us for an RA# at [email protected] or call 1-650-871-8801

  2. Securely package your item to prevent damage during return shipping

  3. Apply the return label (if provided), or ship with your chosen carrier

  4. Ensure the item arrives within 30 days of RA issuance

Ship returns to:

OPP Racing Inc.
Returns Department
1927 Boblett Street
Blaine, WA, 98230

 

Please retain your return tracking number. OPP Racing is not responsible for lost return shipments.