Shipments to the Contiguous 48 US States

Retail orders $159 and over qualifies for our fast free shipping offer. Not available for orders in Canada, Alaska, Hawaii or International.


Free Shipping from OPPracing.com Terms and Conditions

  • All orders $159 and over (excluding oversized, sale and closeout items) qualify for free standard shipping to the contiguous 48 United States
  • Orders $159 and over shipping to an APO address qualify for free shipping

  • Orders given free freight will typically be shipped via Ground (UPS, FedEx, or USPS)

  • Orders are shipped from one of our many distribution centers across the country. Our logistics experts determine the quickest, most efficient route to get you your stuff as quicklyas possible. Having said that, there will be cases where some items will have to be shippedcross country and require 5+ days of shipping

  • Shipping changes including intercepts, address change, and will call pick-up may be subject to a $10 Service fee per shipment

  • Qualifying orders must select “free ground shipping” at checkout in order to receive promotion
  • For orders outside the United States, please see our International Shipping section

  • Order cut off is 11:30am each business day

** maximum package size for free shipping 16x16x12inches and 20lbs or less **

 

We understand that when you make an order, you want your gear as quickly as possible and we will do our best to make that happen! Most of the items we sell will ship quickly and be at your door fast. We own and operate two distribution centers, one in British Columbia, Canada and one in Washington, USA. Additionally, we work closely with our vendors in order to have the product shipped directly to you from their warehouse if that means you will get the product faster. Items will have availability status shown once a size/color is selected on the product page; this availability status will also be shown on the shopping cart page and in your order confirmation email. Most products will be marked "In Stock”. These items generally ship within 24-48 hours of order placement.

While we will do our best to ship from the distribution center closest to you, naturally not all items will always be in stock in every location at all times!  In some cases we will split the order and ship each package out to you individually and in other cases we may need to consolidate the items in one location to ship out as one package.  We utilize our best judgment in an attempt to get the products to you as quickly as possible. Some items will be marked with an ETA (Estimated Time of Arrival). These items are not in stock and will be treated as pre-paid backorder items when placed. If your order contains items that are backorder and items that are in stock OPP may choose to send you the in stock items now and the backordered items as they become available. ETA/Backordered items cannot ship same day and require lead time prior to shipment. If you select an expedited shipping method, please note that this will not reduce the lead time before the order is shipped. A shipping confirmation email including carrier specific tracking information will typically be sent within 24 hours of the item shipping.  For example, if you place an order Monday night and it ships out Tuesday morning, you will receive your tracking information either Tuesday evening or Wednesday morning. Most orders will be shipped USPS, however we do utilize UPS and FedEx well.


The shipping rates for the contiguous 48 states are as follows:

SHIPPING TYPES SHIPPING RATES

Standard Shipping $12.99 (Orders over 159.00 ship FREE!*)

Three Day $22.99

Second Day $36.99

Next Day $62.99

Saturday Delivery Unavailable


Shipping Method Explanation

Business days are Monday-Friday. Holidays, Saturday and Sunday are not included in shipping days. OPP Racing observes all Canadian and US holidays.


Standard Shipping

  • Delivery typically in one to five business days.

Three Day

  • Delivery by the end of the third business day after an order has shipped. For example, if an order is placed Tuesday night and is processed/shipped on Wednesday, it would arrive on Monday of the following week.

Second Day

  • Delivery by the end of the second business day after an order has shipped. For example, if an order is shipped out on Monday, it will arrive on Wednesday. If the order is placed Monday night and ships out on Tuesday, it will arrive on Thursday.

Next Day/Overnight

  • Delivery the next business day after an order has shipped. An order that ships out on Thursday with Next-Day delivery would be delivered on Friday. An order shipping out on Friday with Next Day delivery would arrive on Monday.


Shipping Changes

Shipping changes after the order is shipped, such as intercepts, address change, and will call pick-up may be subject to a $10-20 Service fee per shipment (this is simply passing along the fee billed to us by the carrier to make the change when in-transit).


Order Cancellation

  • If you change your mind, act quickly! We turn around and process orders extremely quickly.
  • Orders can be modified or cancelled only while their status is labeled "Order Received."

  • Once an order has a status of "Order Processed," it cannot be cancelled or modified, as the order has been processed by our warehouse and is in the queue to be shipped out.


PO Boxes

Orders shipping to PO Boxes may require 3-5 business days processing prior to shipment in order to ensure delivery via the US Postal Service. Please contact customer service for the most accurate delivery estimates. Additionally, certain oversize items may be restricted from delivery to a PO Box depending on the policies of the receiving facility.


APO

Orders shipping to an APO address qualify for our free shipping. APO orders will be shipped via USPS Priority Military Mail, please allow an additional 1-5 business days to process your order.


Alaska / Hawaii / U.S. Territories

Orders shipping to Alaska, Hawaii and U.S. Territories including Puerto Rico, Guam, and U.S. Virgin Islands will ship via the United States Postal Service. In some instances, packages may also ship via UPS/FedEx Ground. Please allow an additional 1-5 business days to process your order. If your order is urgent, feel free to contact us and we can try to accommodate.


International Orders

Orders shipping to an International destination will ship via USPS. Please allow an additional 1-5 business days to process your order.


International Shipping Terms & Conditions

  • Prices are shown in US dollars and charged in US dollars
  • Insurance on all international packages is only valid when the item is still handled by the original carrier.  
  • Any import duties, taxes or brokerage fees due at the time of delivery are the sole responsibility of the receiving customer. Packing slips for International Shipments cannot be marked as a "gift" or with altered prices.
  • International Orders may require 3-5 business days or more of additional processing time prior to shipment as we may need to consolidate items to one location for shipment.
  • When an international order is placed, orders will be shipped by a carrier of our choice (usualy USPS). Typical transit time will be 3-5 business days.
  • Tires, hazardous, oversize and easily damaged items cannot be shipped internationally. 

 

Returns / Exchanges

  • Customer is resonsible for all back and forth shipping charges for returns or exchanges.
  • International shipments should be marked as a "Merchandise Return" with a carrier that does not levy brokerage fees. Customer is responsible for any applicable brokerage or customs charges.
  • Any items shipped COD or having additional brokerage fees that are charged to OPP upon delivery will be rejected.


Oversize Items

Oversize items are currently only being shipped via Ground to the contiguous 48 US states. Oversized items include: ramps, fairings, motorcycle stands, fenders, certain full exhaust systems, street and cruiser handle bars, rims, seats, etc. If you require faster shipping on these items please contact OPP Racing Customer Service.


Delivery Policy

Typically packages will be left at your door and do not require a signature. Sometimes we will ship an item vendor direct and those vendors may require a signature on their shipments. If you absolutely need one way or the other, please contact Customer Service before placing your order.


Backorders

All backorders are on a pre-paid status. When backorders are received from suppliers they will be filled immediately.


Damaged Goods

If an item arrives visibly damaged, please contact OPP Racing Customer Service immediately. Claims are handled through the shipping carrier, but OPP will assist customers with these claims to the best of its ability.


Returns

  • If you wish to make a return you must request a return within 7 days of receipt of your order. 

Restock Fee

  • If we have made an error or your order is not correct there is no restock fee.

  • In the event you have received your order and you no longer want it OPP will charge a 20% restock fee on the order


Refund Policy

  • Returned products must be in new, unused condition and include the original box and/or packaging with all tags included. If they are not provided in this manner the return will be rejected and sent back.

  • Once your return is received and inspected by OPP Racing, your refund will be processed and a credit will be applied to your credit card or original payment method. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to be posted to your account.

  • For wire transfer payments, all refunds will be issued to store credit.

  • You are responsible for all shipping costs associated with getting your order back our warehouse.

  • ALL returns need an RA (Return Authorization) number


Return Shipping Options

  • If we have made an error we will either provide you with the return labels for the item or you may provide proof of the return shipping cost which will be reimbursed to you when your return is processed.
  • For customers returns, you have the option of using the carrier of your choice to return your order to us. We recommend shipping with a method which includes tracking and insurance for your return shipment.
  • All shipments must be made prepaid; packages shipped COD will be rejected. Any Refused, Undelivered, or Abandoned package will be subject to a $10 Service Fee.


Exchanges

  • Need to make an exchange? After you process your return, simply place a new order for the exchange merchandise. That means you'll claim the inventory and get your new items quicker
  • Exchange items are exempt from free shipping.

  • You are still responsible for return shipping costs on your original order back to us.

 

Order Cancellation / Modifications

  • If you change your mind, act quickly! We turn around and process orders extremely quickly.
  • Orders can be modified or cancelled only while their status is labeled "Order Received." Once an order has a status of "Order Processed," it cannot be cancelled or modified, as the order has been processed by our warehouse and is in the queue to be shipped out.


Used or Damaged Merchandise

  • Any merchandise which has been "taken out for a ride" is considered used and cannot be returned.
  • Any merchandise or parts which shows signs of use (wear, bugs, dirt, smell, pet hair, scuffing, mounting, etc) or otherwise is in a condition other than it was received cannot be returned.


Electronics, Hard Parts, Tools, Tires

  • Any electronic which has been removed from packaging or manufacturer seal broken is non-returnable.
  • Any part which has been installed or shows signs of attempting to be installed on a vehicle is non-returnable.
  • Any Tool or Chemical that has been opened or seal broken is non-returnable.
  • Open box items for which the packaging has been destroyed are non-returnable.


International Returns

  • International shipments should be marked as a "Merchandise Return" with a carrier that does not levy brokerage fees. Customer is responsible for any applicable brokerage or customs charges.
  • Any items shipped COD or having additional brokerage fees that are charged to OPP upon delivery will be rejected.

  • Each manufacturer has its own warranty policy. OPP will assist customers with their warranty; however OPP does not provide any direct warranty on any item sold.


Warranty Returns

  • Most manufacturers offer an additional warranty period which covers against merchandise defects. To determine warranty requirements for a specific item, please contact the manufacturer or contact us for assistance.
  • Please note warranty processing may take 4-8 weeks and will be subject to the individual manufacturer's policies and discretion. Manufacturer warranties do not cover defects determined to be caused by normal wear or due to customer negligence.


Damaged Items

  • Please let us know ASAP if any items on your order arrive damaged. Please keep all original shipping containers and take pictures if possible. Damaged item claims are handled through the shipping carrier (UPS, FedEx, USPS, ect). We will assist ourn customers in these claims. We only ask that customers be patient as sometimes this process can take longer than any of us would like!

Returns Process


You can request a return authorization number (RA#) by contacting OPP at [email protected]

  • Step 1: Contact OPP Racing for a RA#

  • Step 2: Package all items for return to insure that nothing will be damaged in the return. If an item does become damaged we will not accept it for return.

  • Step 3: If we have supplied a label for return attaché this to the package. If you are shipping the item back to us you must get this from the shipping provider.
  • Step 4: Insure that the package will arrive within 30 days of receiving the RA#. If it does not arrive in this time the return is no longer accepted.


OPP Racing Inc.

ATTN: Returns

1927 Boblett Street

Blaine, WA, 98230"

Please retain your return tracking information. OPP is not responsible for packages lost during return shipment.