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OPP Racing - 100% Satisfaction Guarantee Policy

At OPP Racing, we stand behind the products we sell. For certain products, we are so sure that you'll completely fall in love with the piece that if there is any reason you don't like it, you can send it back for a full refund - no restocking fee and no questions asked.

Look out for the "100% Satisfaction Guarantee" symbol / notification beside our products that fall under this category.

If you are unsatisfied with any piece covered by the "100% Satisfaction Guarantee" policy, please proceed with the following steps:
  1. Give our staff a call at 1-604-942-6744. We will do our best to assist you with the products in case you have any questions about the product, installation, fitment, etc.
  2. If you are still not satisfied with the product, ask for a RMA (return manufacturer's authorization) number.
  3. Our sales staff will give you return instructions as well as the address for the designated warehouse to receive the return.
  4. Send the products back to us in an insured & trackable method. Please make sure that the products are protected against damage during transport. OPP Racing cannot be responsible for any damages that occur during return shipping.
  5. Upon receipt, our staff will examine the parts. If the parts are in new & unused condition we will process a return / credit as requested.

Important Note: We can only accept a return for new, unused products in the original packaging. Items which have been mounted / modified / damaged or are otherwise non-resaleable will not be accepted.

The bottom line on our 100% Satisfaction Guarantee Policy:

We try our absolute best to make sure that every customer is happy with the parts they receive. The 100% satisfaction guarantee is an additional safeguard against poor quality motorcycle parts. When you see the 100% satisfaction guarantee symbol / notification, you can purchase the product with confidence.

 

For Items Not Covered by this Policy:

For items not covered by the extra 100% Satisfaction Guarantee policy, OPP Racing's standard terms & conditions apply. Please click here to view our standard terms & conditions.